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Home / Privacy Policy
Privacy & GDPR

Privacy Policy & GDPR Compliance

How CBR Rent a Car handles personal data and website information.

General

Use of cbrcarhire.com and its services is subject to this privacy policy. The policy may be updated as legislation or website services change; continued use after an update means you accept the revised policy.

Personal data

CBR aims to collect and process personal data only where necessary and does not sell, rent or publicly distribute personal information. Users under 16 should use website services only with parent or guardian consent.

Legal framework

The website is intended to follow applicable European data-protection rules, including the General Data Protection Regulation (GDPR).

Website analytics

Where analytics tools such as Google Analytics are used, they may record information including device type, browser, operating system, approximate location and IP-related technical data. Analytics are used to understand website traffic and improve the service.

Contact forms and email

Information submitted through contact or booking forms is used to respond to your enquiry and provide the requested rental service. Email transmission should use encrypted TLS/SSL connections where supported.

WhatsApp booking messages

If you choose the WhatsApp option during booking, CBR may use the telephone number you provide only to send your booking confirmation and service-related booking updates. WhatsApp messages are not used for marketing. WhatsApp is optional: you can leave the option unticked and complete your booking normally without receiving WhatsApp messages.

Online payments

When online payment is offered, payment details are processed securely by Stripe. CBR receives the payment status and transaction information needed to manage the booking, but does not receive or store the customer’s full card number. Stripe processes payment data under its own privacy and security terms.

Cookies

Cookies are small data files used by websites to provide functionality, remember preferences and understand site use. They may be session cookies, persistent cookies, first-party cookies or third-party cookies.

Disabling cookies may affect some website functions. Third-party services such as analytics, embedded video or social-network sharing may set their own cookies, subject to their own policies.

Security

Website traffic should be protected using HTTPS. CBR and its service providers take appropriate steps to protect stored personal information.

Third-party processors

Where third-party providers process information on behalf of CBR, they should be selected with data-protection compliance in mind.

Data breaches

If a reportable breach occurs, CBR will take appropriate action and notify relevant authorities and affected parties where legally required.

Contact

Questions about privacy or personal data can be sent to Bookings & Reservations.